We are BLACK RHINO REVIEWS LLC ("Company," "we," "us," "our"), a company registered in New Mexico, United States, with a principal business address at 1209 Mountain Road Pl NE #10216, Albuquerque, NM 87110.
We operate our website and any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
Black Rhino Reviews is a comprehensive reputation management platform designed to help businesses elevate their online presence and build trust with consumers. Our services include automated review requests, reputation insights, professional review responses, review repurposing for marketing, and system integrations with CRMs, Google Business Profile, and social media platforms. Our goal is to simplify and streamline the review and reputation process so businesses can focus on delivering excellent customer experiences.
Black Rhino Reviews LLC 1209 Mountain Road Pl NE #10216 Albuquerque, NM 87110 United States
These Legal Terms constitute a legally binding agreement between you (“you”) and Black Rhino Reviews LLC concerning your access to and use of the Services. By accessing the Services, you agree to be bound by these Legal Terms. IF YOU DO NOT AGREE, YOU MUST DISCONTINUE USE IMMEDIATELY.
The Services are intended for users who are at least 18 years old.
TABLE OF CONTENTS
Our Services
Intellectual Property Rights
User Representations
User Registration
Purchases and Payment
Subscriptions
Prohibited Activities
User Generated Contributions
Contribution License
Social Media
Third-Party Websites and Content
Services Management
Privacy Policy
Copyright Infringements
Term and Termination
Modifications and Interruptions
Governing Law
Dispute Resolution
Corrections
Disclaimer
Limitations of Liability
Indemnification
User Data
Electronic Communications
SMS Text Messaging
California Users
Miscellaneous
Definitions
Scope of Services
Client Responsibilities
Messaging Content & Automation
Data Use & Storage
Service Limitations & No Guarantees
Termination & Suspension
Indemnification Clause
Miscellaneous
Contact Us
1. OUR SERVICES
The Services are not intended for use in jurisdictions where such use would violate local laws. Users accessing the Services from other locations do so at their own risk and are responsible for compliance with local laws.
2. INTELLECTUAL PROPERTY RIGHTS
All content, software, trademarks, and materials provided through the Services are owned by or licensed to Black Rhino Reviews LLC and are protected by intellectual property laws. Content is provided “AS IS” for internal business use only.
You are legally capable of entering into this agreement
You will not use the Services for unlawful purposes
You are at least 18 years old
4. USER REGISTRATION
You are responsible for maintaining confidentiality of your login credentials and all activity under your account.
5. PURCHASES AND PAYMENT
All payments must be accurate and current. Prices may change at any time. Payments are processed in U.S. dollars.
6. SUBSCRIPTIONS
Subscriptions renew automatically unless canceled. Cancellation takes effect at the end of the current billing period. Questions may be sent to [email protected].
7. PROHIBITED ACTIVITIES
Users may not misuse the Services, violate laws, harvest data, impersonate others, send unauthorized messages, interfere with system security, or engage in abusive or fraudulent behavior.
8. USER GENERATED CONTRIBUTIONS
Any content you submit may be viewed by others and is provided at your own risk. You warrant that you own or have rights to all submitted content.
9. CONTRIBUTION LICENSE
By submitting content, you grant Black Rhino Reviews LLC a worldwide, royalty-free, irrevocable license to use, reproduce, distribute, and display such content for business purposes.
10. SOCIAL MEDIA
You may link third-party accounts at your discretion. We are not responsible for third-party platforms or content.
11. THIRD-PARTY WEBSITES AND CONTENT
We are not responsible for third-party websites, content, or services accessed through the Services.
12. SERVICES MANAGEMENT
We reserve the right to monitor, restrict, suspend, or terminate access to the Services to protect our platform and users.
13. PRIVACY POLICY
Your use of the Services is governed by our Privacy Policy, which is incorporated into these Legal Terms.
14. COPYRIGHT INFRINGEMENTS
If you believe your copyright has been infringed, contact us at [email protected].
15. TERM AND TERMINATION
We may suspend or terminate access at any time for violations of these Legal Terms.
16. MODIFICATIONS AND INTERRUPTIONS
We may modify or discontinue the Services at any time without liability.
17. GOVERNING LAW
These Legal Terms are governed by the laws of the State of New Mexico, without regard to conflict-of-law principles.
18. DISPUTE RESOLUTION
Any disputes shall be resolved exclusively in the state or federal courts located in New Mexico.
19. CORRECTIONS
We reserve the right to correct errors or omissions at any time.
20. DISCLAIMER
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.
21. LIMITATIONS OF LIABILITY
Our liability is limited to the lesser of fees paid in the prior one (1) month or $500 USD, where permitted by law.
22. INDEMNIFICATION
You agree to indemnify and hold harmless Black Rhino Reviews LLC from claims arising from your misuse of the Services.
23. USER DATA
You are responsible for maintaining backups of your data. We are not liable for data loss.
24. ELECTRONIC COMMUNICATIONS
You consent to receive electronic communications and agree they satisfy legal notice requirements.
25. SMS TEXT MESSAGING
You may opt out at any time by replying STOP. Message and data rates may apply.
26. CALIFORNIA USERS
California residents may contact the California Department of Consumer Affairs for unresolved complaints.
27–36. MISCELLANEOUS / DEFINITIONS / SERVICE TERMS
All references to “Review Harvest” are replaced with Black Rhino Reviews LLC. All client responsibilities, messaging authorization, automation, data handling, compliance, scope limitations, termination rules, indemnification clauses, and force majeure provisions apply fully under Black Rhino Reviews LLC.
37. CONTACT US
Black Rhino Reviews LLC 1209 Mountain Road Pl NE #10216 Albuquerque, NM 87110 United States 📧 [email protected]
